Cookie Policy

This policy explains what is stored on your device when you visit www.grandlab.com.my.

The short version

This website does not use advertising cookies, tracking pixels or analytics that identify you. We do not build a profile of your browsing, and we do not share your browsing behaviour with advertisers.

What is actually used

Strictly necessary storage

Our staff and administration pages store a login session on the device of the person signing in, so they are not asked for a password on every page. This applies only to authorised staff accounts, not to visitors browsing the public site.

Content delivery

Page text and images are loaded from our content service so that our team can keep the site up to date. Your browser may cache these files to make return visits faster. This caching does not identify you.

Third-party content

Some pages include content served by other companies, and those companies may set their own cookies when that content loads:

• Google Maps — where a map showing our location is displayed.
• Icon and font libraries — used for the site's design.
• Review widgets — where customer reviews are displayed from a third-party service.

These are governed by the privacy policies of the providers concerned, not by us.

The GrandLab app

The GrandLab customer app stores your login session and app preferences on your device so that you stay signed in. This is necessary for the app to function and is not used for advertising.

Managing storage

You can clear or block cookies and site data through your browser settings. Blocking storage on this site will not prevent you from reading it, but staff members will not be able to stay signed in to the administration pages.

If this changes

If we add analytics or advertising tools in future, we will update this policy and, where required, ask for your consent before those tools are used.

Contact us